Legal

Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how ReefGenius ("ReefGenius," "we," "us," or "our") collects, uses, stores, and shares information when you use our website and application (the "Service"). By using the Service, you agree to the practices described here.

1. Information We Collect

Account information. When you sign up, we collect your name and email address (or, if you sign in with Google, the name and email address Google shares with us) and issue a unique account identifier. We store that identifier along with your subscription tier and usage counters.

Tank and aquarium data you provide. Tank profiles, water parameter logs, livestock and equipment inventories, journal entries, and any notes you enter.

Photos you upload. Images of your coral, fish, tank, or water that you submit for analysis.

Conversations and messages. The questions you ask, any parameters you attach to a question, and the AI-generated responses you receive.

Usage data. How many AI queries you've used against your plan's limit, timestamps, and similar product-usage metadata.

2. How We Use Your Information

• To generate AI analysis and advice in response to your photos and questions.
• To personalize advice using the livestock and equipment you've told us are in your tank.
• To enforce free-tier query limits and manage subscription tiers.
• To operate, maintain, secure, and improve the Service.
• To communicate with you about your account or the Service.

3. How Photos and Questions Are Processed by AI

When you submit a photo or question, it is sent to Anthropic's Claude AI models to generate the analysis you receive. Anthropic acts as a data processor for this purpose, and your submission is subject to Anthropic's own data handling practices for API usage in addition to this Policy. We do not use your photos or questions to train our own machine learning models.

4. Where Your Data Is Stored

Tank, parameter, livestock, equipment, journal, and conversation data is stored in a Microsoft Azure SQL database. Uploaded photos are stored in Azure Blob Storage. Photo storage currently uses publicly readable blob URLs rather than authenticated, signed links — we don't publish, index, or link these URLs anywhere public, but they are not gated behind a login, so we recommend not uploading images that contain sensitive personal information unrelated to your tank.

5. Third-Party Service Providers

We share information with the following providers strictly to operate the Service:

• Google — optional "Sign in with Google" authentication, if you choose to use it.
• Anthropic — AI processing of photos and questions you submit.
• Microsoft Azure — database hosting, blob storage, application hosting, and account verification/notification emails.

If we introduce payment processing in the future (for example, via Stripe), this Policy will be updated to describe how billing information is handled before that feature launches.

6. Data Retention & Account Deletion

We retain your account and tank data for as long as your account is active.

To delete your ReefGenius account and all associated data:

1. Open the ReefGenius app or website and sign in.
2. Go to Account (from the navigation menu).
3. Scroll to the Danger Zone section and select Delete Account.
4. Type your account email to confirm, then select Delete my account.

This immediately and permanently deletes your account, tanks, parameter logs, livestock/equipment inventories, journal entries and photos, conversations, and analyses, and cancels any active subscription (no refund). Nothing is retained afterward except where we're required by law to keep certain records. If you're unable to sign in, contact us at the email below and we'll process your deletion request within a reasonable period.

7. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. You can exercise these rights by contacting us at the email below. We will respond to verifiable requests within a reasonable time.

8. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

9. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Users

Our infrastructure and service providers operate in the United States. By using the Service, you consent to your information being transferred to and processed in the United States.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

12. Contact Us

Questions about this Policy or your data can be sent to support@reefgenius.app.